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CRL is currently in use at KVIE (Sacramento), TPT (Saint Paul), OPB (Portland), MPR (Minnesota Public Radio), KCET (Los Angeles), WETA (Washington, D.C.), KBYU (Provo), and MPT (Owings Mills).

Software for Real People

"CRL has allowed us to integrate email correspondence into our customer service team instead of relegating it to one person. Teaming, coaching, trend awareness, and critical thinking have all been positively affected by our use of CRL. The service to customers is much more effective. CRL is now a mission critical application for KVIE."

David Lowe, President & General Manager,
KVIE in Sacramento

  

I can’t imagine how we ever processed email before CRL. We were bogged down with incoming email messages and sometimes it would take days before we responded. Now our members and viewers receive personalized responses in record time, and they love the program alerts that CRL allows us to do. The built-in templates and ease of use make answering email fun! CRL ROCKS!"
 
Margaret Prestrud, Senior Manager, Member & Viewer Services,
Twin City Public Television

 

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