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CRL was developed by Stillwater Express Solutions for CPB (a TV Future Fund project).
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The CRL User Design Team included:
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Pat Callahan, KVIE, Sacramento
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Dianne Cherry, WBGU, Bowling Green
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Mark Laskowski, CPB
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Lee Ann Lee, VPT, Colchester
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David Lowe, KVIE, Sacramento
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Paige Meriwether, KUED, Salt Lake City
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Jon Miskowski, WPT, Madison
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Kate Peterson, OPB, Portland
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David Preston, TPT, St Paul
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Margaret Prestrud, TPT, St Paul
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Joe Krushinsky, CPB
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Joy Vincent-Killian, WPSX, Penn State
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CRL was inspired by concepts pioneered in an email management system that Stillwater Express and
Twin Cities Public Television created for Right on the Money. The CRL designers expanded on these
concepts to create a system tailored to the needs of audience and member services for both public
television and public radio.
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The final design meeting was held in Salt Lake City a few weeks before the Winter Olympics. The first
item on the agenda was "Name the System". Everyone was buzzing about the previous evening's
Curling game at the new Olympic rink. Curling met "CRM" and CRL was born.
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CRL was installed for Beta testing at KVIE in September 2002, and at TPT in November 2002. Both
stations have used CRL continuously and successfully since installation.
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The CRL user license is free to CPB qualified stations. Installation and support services are provided
by Stillwater Express Solutions.
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