Welcome to CRL, the software that makes it easy for a busy staff to respond with individual care and attention to thousands of incoming email messages.

CRL was designed by and for public broadcasting audience and member services departments. CRL provides tools and feedback that make it easy and fun to respond to requests and comments. CRL is currently used in both program and audience-member services settings to keep up with email, inform listener/viewers, and build constituent loyalty.

CRL does not write your email responses for you. Instead, CRL gives intelligent assistance to mail sorting, categorizing, suggesting response material, tracking interests, and reviewing previous exchanges with the correspondent. With CRL you have a complete environment for effective, helpful constituent correspondence with minimal effort.

CRL is an email specialist system that can interface with your membership system for shared benefit. Please explore this website to learn more.